Malaysia’s incumbent post and parcel service enhances its logistics service, Pos Fulfill, with aim to be the go-to integrated logistics & fulfillment service for consumers and businesses. The key to achieve this will be, among other things, its existing network of facilities nationwide.

Pos Malaysia Berhad (“Pos Malaysia”), the  national post and parcel service provider, takes a significant leap in enhancing its fulfillment and  eCommerce logistics services with the introduction of Pos Fulfill. This fully integrated fulfillment  service is designed to cater to the growing demands of both business-to-business (B2B) and business-to-consumer (B2C) sectors, providing seamless warehouse and order fulfillment solutions. 

“Pos Fulfill represents a significant milestone in our journey to enhance our capabilities and meet  the evolving needs of businesses in the eCommerce era. With our expansive network, cutting edge facilities, and dedicated team, we are confident that Pos Fulfill will be able to provide  unmatched and comprehensive coverage across Malaysia in fulfillment for B2B and B2C services,” said Sumesh Rahavendra, Group Chief Transformation & Digital Officer of Pos  Malaysia.  

Pos Fulfill boasts an extensive network of strategically located facilities, including three central  and eight regional hubs, equipped with over 200,000 square feet of warehouse space. These  state-of-the-art sites, situated in key locations such as Shah Alam, Bukit Raja, Kota Kinabalu, and  Kuching, are co-located with last-mile delivery services and supported by daily line haul from central to regional sites and back haul. By leveraging cutting-edge technology and system-guided visibility, Pos Fulfill ensures that customers’ products are stored securely, organized efficiently,  and shipped on time to meet the most demanding market requirements. 

State-of-the-art sites, situated in key locations such as Shah Alam, Bukit Raja, Kota Kinabalu, and  Kuching, are co-located with last-mile delivery services and supported by daily line haul from central to regional sites and back haul.

Since its inception in 2022, Pos Fulfill has been operational, demonstrating Pos Malaysia’s commitment to innovation and customer satisfaction. With its strategic network, modern facilities, and diverse service offerings, Pos Fulfill aims to revolutionize the way businesses approach  fulfillment and eCommerce logistics. 

Pos Fulfill’s operations team brings an average of 11 years of multinational contract  logistics experience to the table, while its sales and solutions team offers operational and pricing expertise. The service is powered by a leading-edge Warehouse  Management System (WMS) designed to streamline B2B and B2C operations, seamlessly  integrating with Enterprise Resource Planning (ERPs) and Order Management Systems (OMS)  for marketplaces. Additionally, Pos Fulfill’s in-house last-mile Track & Trace system provides end to-end visibility, ensuring complete transparency and peace of mind for customers. 

Pos Malaysia is targeting a wide range of business sectors for Pos Fulfill, including automotive,  FMCG & MLMs, retail & food, IT & telecom, footwear & apparel, fashion & luxury, cosmetics,  healthcare & pharma, electrical & electronics, and government/GLCs. With its comprehensive  suite of services, including B2B and B2C warehousing, last-mile delivery, transportation, web-enabled support, cross-border transshipment, freight, and customs clearance, Pos Fulfill’s objective is to become the preferred partner for businesses seeking to optimise their supply chain and achieve  growth in the rapidly evolving eCommerce landscape. 

Pos Malaysia Berhad (Pos Malaysia)  

Pos Malaysia is the national postal and parcel service provider and sole licensee for universal postal services in the  country. With a history of over 200 years, the company has diversified beyond the traditional provision of mail and  parcel delivery to also offer retail, logistics and aviation products and services. Find out more at www.pos.com.my 

(This article was adapted from a press release)