By Sri Nurhayati, Techmind.id

In an increasingly complex business world, large companies and heavily regulated industries face diverse challenges. Not only must they manage daily operations, but they also need to ensure compliance with strict regulations and mitigate risks that threaten their stability.

Ferdian Chendra

In this context, low-code Business Process Management (BPM) software emerges as a promising solution, offering a more efficient way to automate and align business processes.

According to Ferdian Chendra, VP of Engineering at PT. Walden Global Services (WGS), a technology consulting company with extensive experience in optimizing business processes, revealed that large companies and heavily regulated sectors, such as the pharmaceutical, financial, and energy industries, face significant challenges in managing their business processes. They often need to align various departments, locations, and divisions to ensure efficient operations and consistent standards. These challenges grow when scattered and isolated data make it difficult to make data-driven decisions.

“For example, in the manufacturing industry, coordination errors can lead to significant product defects, resulting in additional costs and reputational damage. In the retail and e-commerce sectors, inconsistencies in inventory management and logistics can result in shipping delays and decreased customer satisfaction.

They often need to align various departments, locations, and divisions to ensure efficient operations and consistent standards.

Compliance with strict regulations, especially in heavily regulated sectors, also adds a layer of complexity, where failure to comply with standards can lead to heavy penalties and financial losses,” added Ferdian.

Why Low-Code BPM Software?

Low-code BPM software offers an answer to these problems. With its ability to automate workflows and business processes without requiring deep technical expertise, this platform becomes an essential tool for companies looking to improve efficiency and compliance. The platform allows organizations to quickly adapt to market and regulatory changes, providing a valuable competitive advantage.

Recommended BPM Software

Appian

(Illustration of Appian dashboard)

Appian has established its position as one of the leaders in the low-code BPM space. This platform offers a sophisticated AI Engine, which includes Natural Language Processing (NLP) and Machine Learning (ML) capabilities for smarter process automation and decision-making. The Intelligent Document Recognition (IDR) feature facilitates data extraction from various document formats, supporting regulatory compliance and improving operational efficiency.

Additionally, Appian’s no-code development approach allows users with little technical experience to quickly design and launch business process applications. This provides the flexibility and responsiveness needed in a dynamic business environment.

Mendix

(Mendix website display)

Mendix is also worth noting for its intuitive visual approach to application development. This platform allows organizations to easily model and manage business workflows, even without deep coding expertise. With features like visual modeler and workflow automation, Mendix accelerates application development time and facilitates collaboration between developers and business users.

Mendix stands out in its ability to integrate with AI and IoT technologies, as well as support for multi-platform application development. This makes it a flexible solution for organizations looking to improve operational efficiency and provide a better user experience.

BonitaSoft

As an open-source solution, BonitaSoft offers high flexibility in designing and managing business processes. This platform uses BPMN 2.0 for intuitive process design and provides a high level of customization. BonitaSoft’s main advantage is its ability to accelerate application development time while providing a high level of security to protect sensitive company data.

With an active user community and good support, BonitaSoft has become a popular choice in various industries that require BPM solutions that can be tailored to their specific needs.

Salesforce Lightning Platform

(Illustration of Salesforce dashboard)

Salesforce Lightning Platform offers a highly integrated BPM solution with the Salesforce CRM ecosystem. For companies already using Salesforce, this platform allows for easy creation and automation of business workflows through features like Process Builder and Flow. This strengthens the integration between customer data and business processes, improving operational efficiency and customer experience.

However, for companies that don’t use Salesforce CRM or need higher flexibility in application development, platforms like Appian might be more suitable.

Novacura

(Illustration of Novacura dashboard)

Novacura is a low-code platform designed specifically for the manufacturing industry. Its focus on production efficiency and product quality makes it ideal for companies facing unique challenges in production and quality management. Integration with popular ERP systems facilitates real-time data flow, helping companies monitor production, manage quality, and identify root causes of problems more effectively.

Amid increasing complexity and regulatory demands, low-code BPM software offers a solution that not only simplifies business process management but also provides a competitive advantage.

With the ability to automate and align processes, ensure compliance, and improve operational visibility, platforms such as Appian, Mendix, BonitaSoft, Salesforce Lightning, and Novacura become essential tools for large companies and heavily regulated industry sectors. In this fast-moving world, having the right tools to manage complexity and risk becomes key to sustainable success.