A dual network model will strengthen network resilience, enhance consumer choice, and fuel economic growth.

The GSMA welcomes Malaysia’s decision to transition from a Single Wholesale Network (SWN) to a Dual Network (DN) for 5G mobile connectivity, marking a significant milestone in the nation’s digital advancement. This policy shift will foster competition, attract investment, and spur innovation – ultimately strengthening the broader digital ecosystem and driving industry transformation and digital economy growth.

Malaysia’s 5G penetration has reached 40% of mobile subscribers, reflecting steady adoption. However, as subscriber growth and enterprise integration slowed in 2024, the government’s introduction of a second 5G network signals a shift towards a more competitive, market-driven telecommunications landscape. This GSMA expects this to improve service affordability, accelerate network investment, and unlock new opportunities for enterprise services and innovation. Importantly, this approach will create a fertile environment for new services, partnerships, and business models, accelerating Malaysia’s transition to a vibrant digital economy.

Recent partnerships, such as the Maxis-Malaysia Retail Chain Association (MRCA) initiative for digital retail solutions, U Mobile’s collaboration with Berjaya Rail for smart transportation, and the Maxis-Huawei Joint Innovation Centre for 5G-Advanced solutions, showcase growing enterprise adoption.

The GSMA has long advocated for infrastructure-based competition as the foundation of a resilient mobile ecosystem. Findings from GSMA Intelligence’s latest report, Tapping the Untapped: Malaysia 5G and the Tech Economy, emphasise that a dual network model will strengthen network resilience, enhance consumer choice, and fuel economic growth. By embracing this approach, Malaysia joins leading 5G markets where competition has driven better connectivity outcomes.

Julian Gorman

Julian Gorman, Head of Asia Pacific, GSMA said, “The GSMA applauds the Malaysian government for its forward-thinking decision to introduce a second 5G network. This move reinforces Malaysia’s commitment to fostering a competitive, investment-friendly telecoms sector. Countries that embrace market-led infrastructure development consistently achieve better connectivity outcomes, fuel innovation, and drive stronger digital economies. But Malaysia’s digital transformation is far from complete. Continued industry collaboration and policy consistency will be crucial to sustaining this momentum and ensuring Malaysia remains competitive on the global digital stage.”

The GSMA Intelligence report outlines how the transition to a dual network model can attract greater investment and improve service quality, making 5G more accessible. Malaysia has already secured significant global investment, including Microsoft’s $2.2 billion and Google’s $2 billion commitments to AI and cloud infrastructure. Recent partnerships, such as the Maxis-Malaysia Retail Chain Association (MRCA) initiative for digital retail solutions, U Mobile’s collaboration with Berjaya Rail for smart transportation, and the Maxis-Huawei Joint Innovation Centre for 5G-Advanced solutions, showcase growing enterprise adoption.

Malaysia continues to strengthen its position as a regional digital economy leader through initiatives such as the Malaysia Digital Economy Blueprint, the National Fourth Industrial Revolution (4IR) Policy, and the establishment of the National AI Office. Ranked among Asia-Pacific’s top eight digital nations, Malaysia scored 54/100 in the GSMA Digital Nations Index. Infrastructure and innovation remain key areas for growth, requiring sustained investment and targeted policy support.

As investment shifts from traditional manufacturing to fintech, mobile, and cloud-based solutions, the GSMA’s 5G Open Gateway API initiative will further drive innovation in fintech, e-commerce, and cybersecurity, while also delivering efficiencies in connected manufacturing. The report also identifies the importance of regulatory clarity on spectrum rights and market operations to ensure fair competition and long-term growth.

Regional Leadership in Focus

As Chair of ASEAN in 2025, Malaysia has the opportunity to shape the region’s digital future, driving cross-bored 5G collaboration and strengthening Southeast Asia’s role in the global tech ecosystem. In line with this vision, the GSMA will bring its flagship Digital Nations ASEAN event to Malaysia in October, convening regional leaders, policymakers, and industry pioneers to accelerate digital transformation and drive ASEAN’s connected future.

With a clear vision and regulatory support, Malaysia can maximise its 5G potential. The GSMA looks forward to working with the government, operators, and investors to ensure a competitive and thriving digital ecosystem.

About GSMA
The GSMA is a global organisation unifying the mobile ecosystem to discover, develop and deliver innovation foundational to positive business environments and societal change. Our vision is to unlock the full power of connectivity so that people, industry, and society thrive. Representing mobile operators and organisations across the mobile ecosystem and adjacent industries, the GSMA delivers for its members across three broad pillars: Connectivity for Good, Industry Services and Solutions, and Outreach. This activity includes advancing policy, tackling today’s biggest societal challenges, underpinning the technology and interoperability that make mobile work, and providing the world’s largest platform to convene the mobile ecosystem at the MWC and M360 series of events.

(This article was adapted from a press release)

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