Catherine Yong - CXposé

Accelerating Toward Clean Battery-Power with Digital Twin Tech

By Catherine Yong|2024-06-11T18:00:17+08:00June 1, 2024|Categories: AI|Tags: energy, featured, power, simulation|

A clean battery energy future may hinge upon digital twin technology to simulate safe, optimum, and efficient battery design and production processes. FREYR leads the way with Siemens' hardware and software to support it. During the Siemens Realize LIVE event in Las Vegas, a very interesting speaker had gone on stage to share how they work with Siemens to implement solutions and achieve business outcomes. Tom Jensen, chairperson and co-founder of FREYR Battery talked about clean energy solutions, why it's important and how the use of AI, digital twins, and other digital technologies in collaboration with Siemen can make ... Read More

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Building on Malaysia’s Semiconductor Potential

By Catherine Yong|2024-06-02T10:37:12+08:00May 30, 2024|Categories: Experiences, AI|Tags: featured, semiconductor design, software, software-defined|

During Siemen’s Realize LIVE event in Las Vegas, CXpose.tech struck gold when chief editor Cat Yong came face to face first with Siemens’ Michael Munsey. The VP of the Semiconductor Industry within Siemens’ Digital Industry Software (DIS) division, Michael Munsey had shared about how Siemens Teamcenter is hugely relevant in light of Malaysia’s recent announcement to build a 45,000 square feet integrated circuit (IC) design park, in the state of Selangor. Michael Munsey, Siemens Digital Industries Software Siemens Malaysia’s President and CEO has been quick to express his enthusiasm and comment in a news release, that Siemens ... Read More

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Data, AI, and Integration: Accelerating the ‘Light Bulbs Coming On’

By Catherine Yong|2024-05-27T11:22:52+08:00May 27, 2024|Categories: AI, Experiences|Tags: automation, customers, CX, data management|

Boomi rises to the challenge of providing more than integration and automation, introducing a unified platform with which customers can experiment, build, test, and run optimally.Integration has come a long and it still has a long road ahead of it. The same holds true for integration and automation specialist, Boomi. As IT environments grow more complex, integration solutions become increasingly critical to unify data, automate processes, and enable agility. Expectations for IT to provide business capabilities and bring to life more business outcomes, have increased multi-fold.Technologies like the cloud have spoiled us in that sense. And Generative AI offered a ... Read More

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Embracing Experimentation: The Boomi Bias to “Just Try It Out”

By Catherine Yong|2024-05-29T12:26:23+08:00May 25, 2024|Categories: AI, Experiences|Tags: automation, data, innovation, integration|

Boomi’s CTO Matt McLarty observed that organizations need to do experimentation, shed paralysing inertia, and leverage combinatorial innovation to optimize technologies like generative AI. Boomi CTO Matt McLarty had admitted that Boomi has a strong bias – towards just trying things out. “Time is so precious now, especially with the digital economy, and with Boomi having gotten all the tools to reduce cost of methods and experiments, I think companies just need to get more of a culture of experimentation.” He observed that instead due to fear, operational limitations, or organizational structures that are misaligned, there is still a ... Read More

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Paving the Way for the Next Step in Critical Communications with Broadband

By Catherine Yong|2024-05-29T16:58:38+08:00May 19, 2024|Categories: Experiences, Data|Tags: broadband, featured, mission critical communications|

Solutions that align to support the critical communications industry’s transition towards a hybrid future with uninterrupted connectivity are now available with Motorola Solutions’ DIMETRA Connect. Motorola Solutions has unveiled new innovations across its safety and security ecosystem at the Critical Communications World 2024 (CCW) in Dubai. Of these innovations, the most notable include the new DIMETRA™ Connect solution and MXP660 TETRA radio that allows frontline responders to automatically switch between land mobile radio (LMR) and broadband networks. DIMETRA enables automatic use of the best available networks like LTE. Pic courtesy of Motorola Solutions Terrestrial Trunked Radio (TETRA) ... Read More

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Realize LIVE 2024: Immersive Engineering, AI, and Digital Twins

By Catherine Yong|2024-05-15T23:58:54+08:00May 15, 2024|Categories: Data|Tags: generative ai, immersive engineering, Siemens|

Be it to query the business or query the factory, Realize LIVE 2024 has shown that organizations have latched on to the idea of AI, and specifically generative AI as a crucial technology capability, like immersive engineering and low-code, that can yield business benefits and that requires thinking out-of-the-box when being applied. Siemens Digital Industries Software (Siemens) has opened Realize LIVE, its flagship user, partner, and expert platform that brings together over 2,000 attendees to share their collective knowledge, experience, and insight. Tony Hemmelgarn, President and CEO, Siemens Digital Industries Software takes the stage to open Realize LIVE ... Read More

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Developing Payment Channels for Happy Experiences

By Catherine Yong|2024-05-24T13:42:10+08:00May 13, 2024|Categories: Experiences|Tags: cross-border, ecosystem, featured, payments|

Fiuu, formerly known as Razer Merchant Services, has extensive offline and online payment networks and they were not built overnight. CEO, Eng Sheng Guan, attributes its comprehensiveness to R&D, analysis, and constant communication with the marketplace and the various payment channels. To avoid confusion in the market and to acknowledge its payment solutions’ immense growth the past five years, it was timely for Fiuu to become a standalone subsidiary with its own culture and growth path to cultivate. Fiuu’s CEO, Eng Sheng Guan explained, “Razer is very strong in gaming, and that is what the public relates to instead ... Read More

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Technology-driven Seamlessness for Great Customer and Employee Experience

By Catherine Yong|2024-05-12T12:08:49+08:00May 7, 2024|Categories: AI, Experiences|Tags: customer service, video|

How can CX organizations leverage technologies like video and AI to remove friction and create great customer and employee experience (CX & EX)? CX platforms like contact centers, have traditionally been thought of as cost centers. Zoom’s Head of Contact Center, Chris Morrissey, explained that this approach does not really work anymore and in fact, the view is evolving to see contact centers as strategic to achieving good financial metrics like customer retention and revenue growth. “There are also metrics which you will often see in customer experience (CX) organizations, like CSAT or customer satisfaction measurements, and NPS or Net ... Read More

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Data Analytics To Power Decisions That Can Mitigate Fraud Risk

By Catherine Yong|2024-04-29T14:46:50+08:00April 29, 2024|Categories: Data|Tags: fraud, risk|

Speed to insight and decisions is more important than ever, to be able to mitigate the risk of fraud and financial crimes. During the KL media hospitality lunch, Febrianto Siboro, SAS’s newly minted managing director for the Malaysia, Indonesia and Vietnam ‘cluster’, shared SAS’ vision for the company in Malaysia and Southeast Asia. After that, the global lead for enterprise fraud solutions, Ian Holmes, shared the latest trends, use cases, and challenges in banking, especially in the areas of digital payment fraud and financial crimes. Business expansion opportunity Febrianto’s focus is to cultivate and strengthen channel partnerships by ... Read More

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Reducing Digital Fragmentation Starts with Data and Process

By Catherine Yong|2024-05-13T12:38:15+08:00April 29, 2024|Categories: AI|Tags: data, digital, featured, fragmentation, integration|

According to Boomi’s Michael Bachman, integration is important to bring data back together in a way that can be consumed. To address digital fragmentation in organizations, two things need to happen first – the organization has to know the data and the process that data is used for. Last October, Boomi had announced Boomi GPT, a conversational AI capability on the Boomi platform. A news release had described, “With Boomi GPT, organizations can harness the power of generative AI to integrate and automate faster than ever before, further democratizing innovation and accelerating business outcomes.” When Boomi’s Head of ... Read More

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