Catherine Yong - CXposé

The Potential For Manufacturing To Move Up Value Chain with Industrial Metaverse Technologies

By Catherine Yong|2024-03-09T13:03:31+08:00March 4, 2024|Categories: Experiences, AI|Tags: digital twins, featured, industrial, metaverse, simulations|

Digital twin and industrial metaverse technologies have evolved to the point there can be real benefit especially for the manufacturing industry in Southeast Asia. But, what are the incentives to take to start the digitalization journey? At a glance, a majority of us may know the industrial metaverse as a combination of the physical and the digital to create an industrial environment. This involves the use of technologies like augmented reality, virtual reality, the internet of things, and more to create digital twins of physical assets, according to Siemens Digital Industries Software’s Managing Director and Vice President in Southeast ... Read More

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From Sports Events to Natural Disasters: Why Mission Critical Technology is Needed in Any Event

By Catherine Yong|2024-02-26T15:24:31+08:00February 26, 2024|Categories: Experiences|Tags: events, mission critical communications|

Motorola Solutions says a hybrid future will meet the mission-critical communications needs of organisations in Asia Pacific Day in and day out, technologies are working hard in the background to keep us safe. Most of the time, these technologies are invisible to the public. But the public safety, security and commercial organisations who use them every day understand the important role they play in helping operations to run smoothly, and most importantly, how they can keep employees and the public out of harm’s way. This can happen in small but very significant ways. Take for example, when Malaysia celebrated ... Read More

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New Talent Hub Established as Centre of Excellence (CoE) by CloudMile in Malaysia

By Catherine Yong|2024-02-25T20:22:48+08:00February 25, 2024|Categories: News, Experiences|Tags: centre of excellence, cloud, CoE|

Technology and collaboration-focused talent hub offers a skills development program that will benefit 300,000 Malaysians by 2026 CloudMile announced the grand opening of the CloudMile Centre of Excellence (CoE) in Malaysia which will serve customers across Southeast Asia. The CoE aims to help businesses of all sizes advance their digital competitiveness through upskilling programs for AI and cloud-first practices. The grand opening ceremony is the first in this region. to feature all the latest technologies powered by Generative AI. Distinguished guests at the grand opening included Raymond Siva, Head of Digital Investment, Malaysia Digital Economy Corporation (MDEC); Phoebe Yeh, ... Read More

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Communicating Through Crisis: Why Motorola Solutions Backs Technologies That Strengthen Public Safety

By Catherine Yong|2024-02-19T19:02:16+08:00February 19, 2024|Categories: Experiences|Tags: mission critical communications, public safety|

As a company that provides specialised technologies to support emergency and disaster response, Motorola Solutions sees an important role for its innovation and technology portfolio in strengthening safety and resilience to natural disasters and other large scale events in the Asia Pacific Motorola Solutions' Vice President in AMEA (Asia, Middle East, and Africa) Rajat Gupta, is convinced that the company’s five-decade presence in the Asia Pacific region, coupled with a track record of successfully delivering dependable and secure technologies for the public safety sector, puts the firm in a unique position to deliver this mission-critical innovation. The benefits of ... Read More

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Automating Security Against Mobile Advertisement Fraud for Added Protection

By Catherine Yong|2024-02-18T16:11:21+08:00February 19, 2024|Categories: Experiences, AI|Tags: development cycle, fraud, mobile|

The retail industry faces significant challenges in overcoming mobile advertisement fraud and malware. The solution may lie in app defense platforms that help developers build more security around a brand’s mobile app and enhance its security posture. Appdome’s Mobile App Security Evangelist, Jan Systman, explained that Appdome offers an automation platform to help them do this, as well as implement mobile security features without them having to write code. In essence, it is a software-as-a-service (SaaS) that is used collaboratively by security teams and mobile app teams to automate the security for apps. It is also a unified platform ... Read More

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AI-Driven Computer Vision: Powerful Combination for Actionable Insights

By Catherine Yong|2024-02-25T20:25:01+08:00February 14, 2024|Categories: Experiences, AI|Tags: computer vision, featured, industrial, workflow|

Aicadium's AI-driven computer vision is building strong use cases for workplace safety, visual inspection, and productivity. When we think about AI-powered industrial computer vision solutions for enterprises, Aicadium which is part of the Temasek portfolio ecosystem, may come to mind. Its technology leverages surveillance cameras that are already installed in work/industrial environments, and then layer on top Artificial Intelligence (AI) and computer vision capabilities, so that the organization can gather invaluable workplace insights that address domains like workplace safety, productivity enhancement, and visual inspection. Now, the market may already know what surveillance cameras are capable of, but what happens when ... Read More

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A Centre of Excellence for Global Business Services

By Catherine Yong|2024-02-15T11:52:03+08:00January 31, 2024|Categories: Experiences|Tags: featured, global business services, manufacturing, Penang|

Jabil’s vision is to be the most technologically advanced and trusted manufacturing solutions provider via the global business services they offer — end-to-end turnkey services that include design, engineering, manufacturing, product management and supply chain services Jabil is a manufacturing solutions provider across 100 locations in over 25 countries. It offers comprehensive design, manufacturing, supply chain and product management services to customers from 400 of the world’s best-known brands across a broad range of industries like capital equipment, computing and storage, defence and aerospace, healthcare, energy, networking and telecommunications industries. Patrick Yeoh, Jabil’s IT Director said, “Our Penang manufacturing ... Read More

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Instant Payments Calls For Real-Time Anomaly Detection

By Catherine Yong|2024-02-04T15:15:33+08:00January 26, 2024|Categories: Experiences, AI|Tags: digital, finance, payments|

While instant digital payments translate to better convenience for users, it also means less time for financial institutions to investigate and respond to fraudulent activities. It is inadequate for banks to rely solely on a rules-based detection, and AI and machine learning may offer some reprieve from risks associated to instant payments. Companies need to swiftly discover more efficient methods for securely enabling remote verification of individuals - in particular identity verification and authentication, two of the most risky activities prone to digital fraud, and which pose significant challenges for businesses navigating digital transformation. Ian Holmes, Global Lead for Enterprise Fraud ... Read More

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The Crucial Connectivity Factor For Successful CX

By Catherine Yong|2024-03-02T18:56:34+08:00January 25, 2024|Categories: Experiences|Tags: connectivity, CX, digital infrastructure|

Last year was a momentous year for EdgePoint as it formed strategic partnerships to enhance connectivity for Malaysians. For example, these also led to deployment of digital infrastructure with the likes of Sunway Group, myNews, and Lendlease. With Sunway Group, it involved Sunway Pyramid, the largest themed mega mall in Malaysia, Sunway Pyramid Convention Centre, and Sunway Medical Centre. CEO of EdgePoint Towers (EPI), Muniff Kamaruddin said, “We deployed neutral hosted In-Building Coverage (IBC) systems, which are also 5G ready, providing seamless connectivity to the millions entering Sunway City each year." He explained how these partnerships also ... Read More

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2024 Trend Focus: Fine-Tuning AI Approaches for Thriving Co-Existence

By Catherine Yong|2024-01-25T10:25:27+08:00January 18, 2024|Categories: AI|Tags: 2024, data management, featured, machine learning, trends|

With so much AI news forthcoming every day, where does one start? What should an authoritative publication about CX distill from the various AI developments happening around the world, so that readers can derive insight and initiate action? Here and now, we will say this: AI and generative AI is going to be foundationally embedded into as many tools and apps we can think of, and this looks set to be a trend for many years to come. Shadow AI and devising Bring-Your-Own-AI (BYOAI) policies are a few of the topics that organizations have to seriously think about and ... Read More

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