Editorial Team - CXposé

RFID-Enabled Operations in Hospitality’s Linen Management

By Editorial Team|2024-02-04T15:30:14+08:00January 15, 2024|Categories: Experiences|Tags: automation, hospitality, RFID, sensors|

Laundry management is a cornerstone of the hospitality industry. Guaranteeing the cleanliness, freshness, quality and accessibility of bed linens and towels is a fundamental element for guest satisfaction and plays a vital role in upholding the hotel’s positive image. Data from STR, which provides premium data benchmarking, analytics and market insights for the global hospitality industry, indicates that hotel occupancy rates surpassed 65 per cent in 2022 and there is a rising trend in the average earnings generated per room as the hospitality sector bounces back from the impact of the pandemic. In cases where hotels experience a shortage ... Read More

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Better Retail Experiences In The Cards For Leading Taiwan Brand

By Editorial Team|2024-01-14T13:34:48+08:00January 14, 2024|Categories: News|Tags: experience, retail|

Successful business outcomes now has the retailer exploring Nutanix for deeper customer insights and improved retail experiences. SINGAPORE, Jan 2024 - Nutanix (NASDAQ: NTNX), a leader in hybrid multicloud computing, has said Heng Leong Hang, a leading retail brand in Taiwan, used the Nutanix Cloud Platform for its journey to the cloud, which began with modernizing its datacenter, continued with optimizing the performance of its databases and applications, and now includes a hybrid multicloud environment. Established in 1960, Heng Leong Hang started as a brand distributor, and it now represents 25 renowned global brands across various categories, including environmental purification, kitchen ... Read More

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Dow Jones Launches Factiva Sentiment Signals Powered by Oliver Wyman

By Editorial Team|2024-01-11T12:13:43+08:00January 12, 2024|Categories: News|Tags: ai models, data analytics, report|

Predictive, news-driven solution combines business intelligence from Factiva with cutting-edge AI from Oliver Wyman to enhance corporate risk assessment ASIA PACIFIC, January 10, 2024 – Dow Jones today announced it has partnered with Oliver Wyman, a leading global management consulting firm and a business of Marsh McLennan [NYSE: MMC], to launch Factiva Sentiment Signals, an industry-leading corporate risk solution that deploys news-derived data to predict entity risk events up to three months in advance. Harnessing state-of-the art AI and natural language processing developed by Oliver Wyman, the unique, predictive solution is able to analyze thousands of global news sources ... Read More

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Motorola Solutions Acquires Creator of All-In-One Intelligent Sensor, the HALO Smart Sensor

By Editorial Team|2024-01-28T11:52:05+08:00January 11, 2024|Categories: Experiences, News|Tags: acquisition, public safety, sensors|

Last December, Motorola Solutions acquired IPVideo, the creator of the HALO Smart Sensor, an all-in-one intelligent sensor that detects real-time health and safety threats. The company is based in Bay Shore, New York. The HALO Smart Sensor is a multifunctional safety and security device with built-in vape detection and air quality monitoring, gunshot detection, abnormal noise and motion detection and emergency keyword detection. In areas where cameras and video security solutions are not suitable, such as restrooms, classrooms, hospital rooms and hotel rooms, the HALO Smart Sensor can improve situational awareness and extend the perimeter of security while protecting privacy. ... Read More

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HubSpot and TikTok Partner to turn Engaged Audiences in Loyal Customers

By Editorial Team|2024-01-11T11:54:50+08:00January 11, 2024|Categories: News|Tags: CRM, partnership, social media|

Available now in Singapore, the CRM partnership supercharges B2B lead generation SINGAPORE - 11 January 2024 - HubSpot and TikTok today announced a partnership to make community-based customer acquisition easier than ever for B2B brands, with a new integration designed to easily capture leads from TikTok directly in HubSpot’s CRM. B2B businesses will benefit from the combined power of the leading destination for short-form mobile video and the leading customer platform. Available now in Singapore, scaling businesses can leverage their connections to drive growth like never before. The partnership comes at a time when customers are turning to ... Read More

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AI Readiness: When Intentions Outpace Abilities

By Editorial Team|2024-01-17T13:14:02+08:00January 3, 2024|Categories: AI, Data|Tags: ASEAN, Malaysia, readiness|

Cisco released their Cisco AI Readiness Index, which among other things, highlighted how 2023 advancements in Generative AI, coupled with the public availability of these tools, are driving greater attention to the changes and new possibilities of AI. Cisco Malaysia's MD, Hana Raja described, “In our inaugural Cisco Global AI Readiness Index, we conducted a double-blind survey of over 8,100 private sector business and IT leaders across 30 markets to assess companies’ AI readiness but we did not rank them against each other. What the index did reveal was that countries’ intentions to deploy and leverage AI are outpacing ... Read More

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Building Upon Existing AI Ethics Frameworks

By Editorial Team|2024-01-04T19:16:14+08:00January 2, 2024|Categories: AI, Data|Tags: ai, ethics, framework|

If we exclude the naysayers, industry anticipation of AI is actually running high. Folks like Wise AI’s David Lim take a pragmatic approach to AI capabilities, leveraging it to power Wise AI’s solutions in digital identity. So, when asked about what he looks forward to in terms of AI development in Malaysia and the region, David responds, “We need to assess AI readiness in the country, particularly the government, industry, academia and society, to ascertain the timing of deploying a national AI ethics framework and to define the principles that support the formation of an AI ethics framework.” ... Read More

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Immersive Visual Content that Increase Conversions

By Editorial Team|2023-12-23T19:04:03+08:00December 25, 2023|Categories: Experiences|Tags: content, conversions, interactive, visual|

As we continue to consume a tremendous amount of content in our daily lives, consumers in APAC are increasingly demanding more interactive and immersive experiences. In fact, IDC predicts the region’s spending on AR/VR solutions will reach US$14.8 billion by 2026, growing at a CAGR of 40.1%. Marc Whitten, AVP and GM of Unity Technologies said, “To meet this fast-growing demand, Unity 6 – our next Long Term Support (LTS) release that is coming in 2024, will come with major performance enhancements and accelerated multiplayer game creation, as well as early access WebGPU support and deeper XR device support.” Unity ... Read More

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Hyperscale Sized Partner Alliances for High-Scale Benefits

By Editorial Team|2023-12-16T18:29:33+08:00December 20, 2023|Categories: Experiences|Tags: alliances, channel ecosystem, cloud, hyperscalers, partner marketing|

In the channel ecosystem, partner and partner alliances can come in many shapes and sizes. For IT infrastructure provider, Kyndryl, hyperscalers are alliances that are formed to provide cloud computing services, or technology at an enormous scale to support customer transformation. Gina Wong, Head of Global Alliances for Kyndryl Strategic Markets, said, “Globally, we have committed to innovating and co-creating with the hyperscalers that matter most to our customers across all technology stacks as we work to design, build, manage and modernize our customers’ vital systems.” Gina explained that with cloud growing rapidly across the ASEAN region, some of ... Read More

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Sustainability as One of Top Customer Demands Set to Bring Real Business Impact

By Editorial Team|2023-12-20T15:32:52+08:00December 19, 2023|Categories: Experiences|Tags: change management, supply chain, sustainability|

The Carbon Disclosure Project reveals that a company’s supply chain on average contains 11.4 times the emissions of its operations, which led Polly Mitchell-Guthrie to state a hard-hitting fact, “If we don’t address supply chains we are ignoring the majority of carbon emissions.” In some industries the supply chain is as much as 95% of a company’s emissions and the VP of Industry Outreach and Thought Leadership at Kinaxis said, “The impressive corporate commitments so many companies have made will not make a dent unless they make their supply chain a key part of the solution.” For reference, Polly defined ... Read More

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