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So far Editorial Team has created 188 blog entries.

Thailand’s Largest Crypto Exchange Bitkub Modernizes Customer Service Operations with Freshworks

By |2023-10-12T21:14:18+08:00October 12, 2023|Categories: News|Tags: , , |

Bitkub Exchange modernizes customer service operations whilst reducing operational costs and increasing efficiency. SINGAPORE, October 2023 - Bitkub Exchange, a cryptocurrency exchange and Thailand’s largest*, has announced it has selected Freshworks, to modernize the customer service operations of its cryptocurrency exchange platform. The Bangkok-based company started as a Freshservice™ customer and recently implemented Freshdesk™, a cloud-based omnichannel customer engagement solution, to provide its customers with faster, more personalized support. The consolidation of customer and employee support solutions has helped Bitkub reduce costs and increase business efficiency.   Bitkub carries out more than 90% of Thailand’s crypto transactions and handles a ... Read More

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Red Hat and Intel to Deliver Modern Industrial Controls for Manufacturing

By |2023-10-12T21:14:08+08:00October 12, 2023|Categories: News|Tags: , , , , , , |

KUALA LUMPUR – October, 2023 – Red Hat, Inc., wants to deliver modern industrial controls for manufacturing and has announced a new industrial edge platform, designed in collaboration with Intel. This platform will provide a modern approach to building and operating industrial controls. By transforming the way manufacturers operate, scale and innovate with standard IT technologies delivered to the plant floor and real-time data insights, the platform will enable: * industrial control system (ICS) vendors, system integrators (SIs), and manufacturers to automate previously manual industrial automation tasks including: system development, deployment and management, cybersecurity risk reduction, prescriptive ... Read More

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Asia Pacific Set to Ride the Generative AI Wave

By |2023-10-30T14:28:18+08:00October 11, 2023|Categories: AI, Opinion|Tags: , , , |

In the dynamic landscape of Asia Pacific marketing, the introduction of Generative AI and other emerging technologies is poised to usher in transformative changes. As we delve into the insights provided by Subhendu Pattnaik, Principal Analyst, CMO Advisory of Forrester, it becomes evident that the future of marketing in this region is set to be reshaped by these technological advancements over the next six to eight months. Generative AI Igniting a Paradigm Shift in Marketing Generative AI has captured the attention of marketers worldwide, with nearly one in every three marketing professionals in Asia Pacific expressing plans to adopt ... Read More

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Ant International to Power Global Commerce from Expanded Singapore Presence

By |2023-10-10T17:37:46+08:00October 10, 2023|Categories: Experiences|Tags: , |

With the introduction of Ant International Foundation, Ant International aims to power the future  of global commerce through digital innovation and promote greater inclusion with a  focus on long-term and sustainable value creation in the digital economy  SINGAPORE, 2023 – Ant Group unveiled its new Singapore office as  home to its various international business and technology segments, including Ant  International. With a newly created Ant International Foundation (AIF), Ant Group reaffirms  the company’s commitment to Singapore as a global anchor of innovation and sustainable  growth.   Pic below: IMDA Chief Executive, Mr. Lew Chuen Hong (third from right) at the unveiling ... Read More

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WCIT|IDECS 2023 to catalyse collective actions to build robust tech innovation ecosystem

By |2023-10-19T12:18:11+08:00October 4, 2023|Categories: Data, AI|Tags: , , |

The region's tech innovation ecosystem converged in Kuching, Sarawak today to share knowledge, insights, and more about digitalization and sustainability. The Sarawak Government today officially launched the 27th World Congress on Innovation and Technology and the 6th International Digital Economy Conference Sarawak, otherwise collectively known as WCIT|IDECS 2023 (the ‘Event’), two international technology events held concurrently and targeted at business leaders, senior corporate figures, government representatives, policymakers, civil society, and industry experts. Today’s opening ceremony of the three-day Event at Borneo Convention Centre Kuching (BCKK), Sarawak, Malaysia, saw the convening of more than 10,000 attendees from 46 countries around ... Read More

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Collaborations Enable More Seamless Cross-Border Mobile Payments for Travelers

By |2023-09-27T15:53:47+08:00September 27, 2023|Categories: Experiences, News|Tags: , , |

Seven new mobile payment services are welcomed into Ant Group's ecosystem of e-wallets that are accepted in China.  Hangzhou, September, 2023 – Ant Group officially welcomes seven new leading e-wallets and payment apps from Asia to the “Alipay+-in-China” Program (A+China Program). Users of mPay (Macao SAR, China), Hipay (Mongolia), Changi Pay (Singapore), OCBC (Singapore), Naver Pay (South Korea), Toss Pay (South Korea) and TrueMoney (Thailand) will be able to use their familiar home e-wallets on their own phones. This provides them a seamless mobile payment experience while they are in the Chinese mainland. The new additions bring the total ... Read More

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Digital Experiences in Malaysia Set to Be Enhanced Thanks to EdgePoint and MyNEWS Partnership

By |2023-10-06T14:08:33+08:00September 24, 2023|Categories: News, Experiences|Tags: , , , |

Kuala Lumpur, September 2023 – EdgePoint Infrastructure (“EdgePoint”) – an ASEAN-based independent telecommunications infrastructure company, via EdgePoint Towers Sdn Bhd announced a strategic collaboration with myNEWS Holdings Bhd - the holding company of myNEWS, the retail store chain and CU, the South Korean convenience store brand - to increase connectivity towards creating a seamless digital retail experience for customers across MYNEWS and CU outlets throughout Malaysia. This collaboration will see the deployment of next generation telecommunications solutions aimed at enhancing capacity and coverage across myNEWS and CU outlets in the Peninsular. Customers will be able to enjoy seamless, efficient extended coverage ... Read More

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When Transforming Marketing, Generative AI is Not a Silver Bullet

By |2023-09-23T11:31:41+08:00September 22, 2023|Categories: Opinion|Tags: , , , |

Listen to the opinion piece by Cédrick Lunven In the ever-evolving landscape of marketing, businesses are constantly seeking innovative ways to capture their audience's attention, convey their messages effectively, and stay ahead of the competition. In recent years, one technological advancement has made significant strides in revolutionizing the marketing industry - Generative Artificial Intelligence (AI). Generative AI, powered by models like chatGPT or bards, has already begun to reshape the marketing landscape in profound ways. Using Generative AI for Marketing Assets One of the most ... Read More

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First Asian Games Core Systems to be Hosted on Alibaba Cloud

By |2023-09-15T12:20:49+08:00September 15, 2023|Categories: Experiences, News|Tags: , , , , , |

In a mission to accelerate the digitalization of the Asian Games, the Hangzhou Asian Games Organizing Committee (HAGOC) has launched its core systems on Alibaba Cloud Hangzhou, China, September2023 – In a mission to accelerate the digitalization of the Asian Games, the Hangzhou Asian Games Organizing Committee (HAGOC) has launched its core systems on Alibaba Cloud, the digital technology and intelligence backbone of Alibaba Group. Alibaba Cloud’s robust, reliable and secure technologies will support the first “Asian Games on the Cloud”, to facilitate more intelligent, sustainable, sophisticated and efficient Asian Games - to be held in Hangzhou, the company’s headquarters, ... Read More

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New IDC Study Predicts Net Gain of More than $2 Trillion in Business Revenues for Salesforce

By |2023-09-11T20:18:05+08:00September 11, 2023|Categories: News|Tags: , , |

Salesforce today shared the topline results from a forthcoming IDC study showing that the company and its partner ecosystem, fueled by the new wave of generative artificial intelligence (AI), will create a net gain between 2022 and 2028 of more than $2 trillion in business revenues and 11.6 million jobs.  The study also identified the factors driving adoption of AI – led by improving productivity – and the biggest barriers to adoption, including the talent gap, data governance and risk management, cost, and trustworthiness and bias. Accounting for the rapid adoption of AI, and potential scale of generative AI ... Read More

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