Expert - CXposé

Strengthening Identity Verification: Beyond the NRIC, Focus on Robust KYC Processes

By Expert|2024-12-28T10:05:20+08:00December 22, 2024|Categories: Experiences, Opinion|Tags: authentication, featured, identity, know your customer|

Former Government CISO Chai Chin Loon talks with CXposé.tech editor-at-large, Leona Lo about why strengthening Know Your Customer (KYC) practices is important, and even more so than keeping the NRIC secret. The recent announcement by Singapore's Ministry of Digital Development and Information (MDDI) that the government will treat National Registration Identity Card (NRIC) numbers as public information—rather than private and confidential—sent shockwaves through the cyber community. This reaction was more about the surprise element than any fundamental issue with the decision itself. Some cyber experts, including former government CISO Chai Chin Loon, have argued that NRICs were never intended ... Read More

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A Data-Driven Approach to Workforce Wellbeing

By Expert|2024-08-17T19:56:38+08:00August 12, 2024|Categories: Data|Tags: Field Guide, HR, human resource, startup, Startup - Field Guide, wellbeing, workforce|

Expert contributor, Hamsa Selvam outlines the four aspects of workforce wellbeing and how to get to the root causes of employee burnout and disengagement. These days, the term “wellbeing” often gets tossed around, but its true impact sometimes becomes diluted amidst generic initiatives like year-long subscriptions to mindfulness apps or company-sponsored retreats. While these efforts are not without merit, they often miss the mark when it comes to addressing the root causes of employee burnout and disengagement. According to Gallup, employee burnout results in $322B of turnover and lost productivity cost globally. Employee engagement surveys and pulse checks often ... Read More

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Perspectives on Success and Technological Advancements in Healthcare

By Expert|2024-06-20T08:08:26+08:00June 19, 2024|Categories: Experiences|Tags: healthcare|

CXpose.tech editor-at-large Daniel Ng chats with author of "The Triangulation of Success" about technological advancements, success, and impact in the field of healthcare. Dr. Timothy Low, previous CEO of both Farrer Park Hospital and Gleneagles Hospital, has made significant strides in the healthcare sector. His book, *The Triangulation of Success*, delves into his philosophy and the practices that underpin his achievements. In this interview, Dr. Low shares his insights on defining success, fostering employee engagement, and advancing technology in healthcare. Dr. Timothy Low Defining Success and Creating Impact Q: Dr. Low, as the CEO of two major ... Read More

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Effects of Social Media On Employees’ Mental Health

By Expert|2024-06-19T06:36:19+08:00June 12, 2024|Categories: Experiences|Tags: mental health, social media|

Social media can be unkind, especially when one compares their lives to the seemingly perfect lives of others on social media platforms. Nisha Diaz breaks down this disturbing trend. Most of us have heard the adage “comparison is the thief of joy”. And now, more than ever, it seems to be true! This unhealthy act seems to be taking a further sinister turn, with more than half of employed British workers (51%) claiming their mental health is suffering due to comparing themselves unfavourably with co-workers (AXA, Mind Health Report, 2023). Some of the frequent areas in which they are ... Read More

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Clicks®: Innovating Real Estate Through Personalization and AI Integration

By Expert|2024-05-29T17:50:04+08:00June 3, 2024|Categories: AI, Data|Tags: personalization, property, real-estate|

Clicks(R) believes it has revolutionized property search and transactions by emphasizing personalization, and the needs and preferences of users. CXpose.tech Editor-at Large, Leona Lo finds out more from its CEO and co-founder. In the dynamic global real estate market dominated by established online platforms, Clicks®, an online real estate ecosystem, has emerged as a pioneering force in the sector, fundamentally altering the landscape from being transaction-centric to person-centric. Tan Chee Yeng, CEO and co-founder of Clicks®, draws an analogy with LinkedIn, when he said, “Much like how LinkedIn revolutionized job search by prioritizing individual profiles over job postings, Clicks® ... Read More

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Future of Workforce in the Fashion Industry

By Expert|2024-08-17T19:57:11+08:00May 30, 2024|Categories: Data|Tags: analytics, fashion, Field Guide, HR, startup, Startup - Field Guide, workforce|

CXpose.tech Expert, Hamsa Selvam rounds up observations about workforce trends in the fashion industry due to technology and sees that business leaders can stay ahead of the disruption. Despite geopolitical tensions and sustainability conscious consumers of multi-generation, the fashion industry is projected to rack 3.3 trillion by 2030. The top trends impacting the Fashion Industry are: Generative AI’s creative crossroads. After generative AI’s (gen AI) breakout year in 2023, more use cases are emerging across the industry. Capturing value will require fashion players to look beyond automation and explore gen AI’s potential to enhance the WORKFORCE. Sustainability rules. The ... Read More

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Revolutionizing Blockchain: An Inside Look at Titan Chain with Tokenize Xchange’s CEO Hong Qi Yu

By Expert|2024-08-18T15:42:05+08:00May 28, 2024|Categories: Data|Tags: blockchain, ecosystem, Startup - Spotlight|

In an exclusive interview with Hong Qi Yu, the CEO of Tokenize Xchange , Grace Zhou explores the ground-breaking blockchain platform Titan Chain , which is set to usher in the next billion users to the blockchain world through cutting-edge solutions and extensive developer support. I recently had the chance to sit down with Hong Qi Yu, CEO of Tokenize Xchange, for an exclusive look at Titan Chain - a blockchain platform that is shaking up the industry. During our conversation, Hong shared his insights and hopes about this groundbreaking innovation. Hong Qi Yu, Tokenize Xchange What ... Read More

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Protecting Customer Data: Essential Cybersecurity Practices for Marketers

By Expert|2024-05-25T16:07:38+08:00May 27, 2024|Categories: Experiences, Data|Tags: cybersecurity|

CXpose.tech's expert, Alvin Rodrigues is back to caution marketers with ways to protect customer data. In marketing, we often consider customer data to be the crown jewels of our kingdom. This treasure comprises personal information, purchase histories, preferences, and more, serving as the compass that guides our marketing strategies. However, in the digital age, cyber pirates constantly covet this treasure, making it paramount to fortify our defences, protect the trust placed in us by our customers, and preserve our brand's honour. Legal and Ethical Responsibilities Navigating the vast ocean of data protection, GDPR and CCPA are like maps and ... Read More

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Navigating Leadership: Dr. Norsaidatul Mazelan and the Multimedia Super Corridor

By Expert|2024-05-14T13:49:26+08:00May 16, 2024|Categories: Experiences|Tags: digital, leadership, Malaysia, nation|

In an exclusive interview with Dr. Norsaidatul Akmar Mazelan, the visionary leader spearheading the transformation of Malaysia’s Multimedia Super Corridor (MSC) into a hub for sustainability and innovation, Daniel Ng delves into the intricacies of leadership that have driven the success of the initiative. Dr. Norsaidatul Mazelan During a talk with Dr. Norsaidatul, she shares insights into the pivotal role of leadership in fostering innovation, attracting multinational companies, nurturing local startups, and aligning with global sustainability goals. 1. The Role of Leadership in Driving MSC’s Success She vividly illustrates leadership as the guiding force behind MSC’s evolution ... Read More

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Charting the Course: Leadership and Innovation in Malaysia’s Multimedia Super Corridor

By Expert|2024-04-30T10:36:04+08:00April 30, 2024|Categories: Experiences|Tags: digital, Malaysia, nation|

The Multimedia Super Corridor (MSC) initiative, launched in 1996, marked Malaysia's ambitious leap into the digital age. CXpose.tech's expert Daniel Ng, taps into previous experiences and past contact to crystallize the keys to its success. Central to the MSC's success was the role of leadership in driving innovation, fostering technology adoption, and positioning Malaysia as a pioneer in the digital economy within the ASEAN region. In a recent interview with Dato' Ng Wan Peng, we delved into the leadership strategies employed within the Malaysia Digital Economy Corporation (MDeC) to navigate challenges, attract investments, and foster collaboration to achieve the ... Read More

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