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AI
Zendesk, a specialist in customer support, sales, and other customer communications solutions, sees AI as a major proponent in creating immersive CX for customers, as well as unlocking greater... Read More
Cisco released their Cisco AI Readiness Index, which among other things, highlighted how 2023 advancements in Generative AI, coupled with the public availability of these tools, are driving greater... Read More
If we exclude the naysayers, industry anticipation of AI is actually running high. Folks like Wise AI’s David Lim take a pragmatic approach to AI capabilities, leveraging it to... Read More
Dell views Asia Pacific and Japan (APJ) as being at the forefront of the global AI landscape. Peter Marrs, Dell Technologies’ President in Asia Pacific Japan (APJ) said, “We... Read More
Siemens Healthineers is one of the largest medical technology companies in the world, with solutions that cover the entire patient journey from diagnosis to treatment and recovery. When speaking with... Read More
Last night I fell asleep to news that very big figures in the AI world – Elon Musk, Yoshua Bengio, Steve Wozniak, Yuval Harari, Andrew Yng, Emad Mostaque, and other... Read More
When speaking with David Li of Greater Heat about data privacy and ownership in AI, his stance about the matter is very clear: data privacy and ownership are absolutely non-negotiable... Read More
Fairfax, VA: The World Innovation, Technology and Services (WITSA), published a paper entitled “Building Trust and Delivering on the Promise of Artificial Intelligence.” The paper recommends a careful and common-sense... Read More
Once in a while, we are fortunate enough to be at the right place and time when there would be super smart people to explain the important but abstract... Read More
SINGAPORE — October, 2023 — Salesforce has released the 2023 Asia Pacific AI Readiness Index, the third edition of this bi-annual composite index which measures businesses’ and governments’ multi-faceted... Read More
Data
Problem statement: Organizations want AI and machine learning to understand the context of their business so that it can give answers from the organization’s vast data set. The bigger... Read More
The region's tech innovation ecosystem converged in Kuching, Sarawak today to share knowledge, insights, and more about digitalization and sustainability. The Sarawak Government today officially launched the 27th World... Read More
One of the first hurdles Spa Esprit initially had to overcome was the presentation of data from all the various different data sources located at multiple locations, so that... Read More
For as long as I can remember, telcos have always been seen as just a dumb pipe, good enough to deliver connectivity, but never quite able to successfully associate their... Read More
Dr. Sekar Jaganathan, Chief Business Officer of Kenanga group shares his thoughts on customer journeys, business transformation and what AI can do for the financial industry. ... Read More
It’s not every day you get to speak to a CMO who is in the midst of a whirlwind global tour to meet her customers from all over. Jenn... Read More
Shawn Rogers is an example of a data analytics professional who transitioned very nicely to business-to-business (B2B) marketing. “Data analytics is how I have made my living for a very... Read More
Traceability as a technology is fairly new according to Kezzler’s APAC general manager, Marie Pettersson, even though the reason for its existence was first conceived over two decades ago. Magnar... Read More
Experiences
As the eCommerce industry continues its rapid growth trajectory in Malaysia, the incumbent postal service provider, has stepped up to the challenge with the launch of a new eCommerce... Read More
Social media can be unkind, especially when one compares their lives to the seemingly perfect lives of others on social media platforms. Nisha Diaz breaks down this disturbing trend.... Read More
A leading cloud and AI technology company, CloudMile, is trailblazing new paths in the Southeast Asia region by starting first-of-its-kind initiatives in close collaboration with Google Cloud and its... Read More
A State of Service report unveils how AI, data, and escalating demand is driving perception of customer service as a revenue driver. How do organizations balance this with a... Read More
During Siemen’s Realize LIVE event in Las Vegas, CXpose.tech struck gold when chief editor Cat Yong came face to face first with Siemens’ Michael Munsey. The VP of the... Read More
Boomi rises to the challenge of providing more than integration and automation, introducing a unified platform with which customers can experiment, build, test, and run optimally.Integration has come a long... Read More
CXpose.tech's expert, Alvin Rodrigues is back to caution marketers with ways to protect customer data. In marketing, we often consider customer data to be the crown jewels of our... Read More
Boomi’s CTO Matt McLarty observed that organizations need to do experimentation, shed paralysing inertia, and leverage combinatorial innovation to optimize technologies like generative AI. Boomi CTO Matt McLarty had... Read More
Qualcomm, Microsoft and global OEMs announced next-gen Windows PCs powered by Snapdragon X Elite and Snapdragon X Plus -- making Qualcomm claim that it is the exclusive company powering... Read More
Solutions that align to support the critical communications industry’s transition towards a hybrid future with uninterrupted connectivity are now available with Motorola Solutions’ DIMETRA Connect. Motorola Solutions has unveiled... Read More
MarTech
News
(Caption:) MOU signing on supporting national and regional AI development. (Back row, from left to right): Mr Lew Chuen Hong, Chief Executive Officer of the Infocomm Media Development Authority... Read More
Genesys aims to empower organizations to unify the customer experience (CX) like never before and drive loyalty. Through the integration of Radarr Technologies's social listening capabilities, Genesys Cloud customers... Read More
Enterprises can now own NVIDIA AI supercomputing and software, paired with the operational efficiency of Equinix management, in hundreds of data centers worldwide. REDWOOD CITY, CALIF., January 2024 -- Equinix,... Read More
Samir Sherif will lead F5's enterprise cybersecurity strategy and security culture as its new Chief Information Security Officer (CISO). F5 (NASDAQ: FFIV), has announced the appointment of Samir Sherif... Read More
LEAP enable banks to quickly move to the latest Temenos-powered cloud-native technology complete with modern capabilities powered by AI. Temenos (SIX: TEMN) announced the launch of Temenos LEAP, a... Read More
Singapore's Tyme Group delivers the world’s fastest profitable standalone digital bank; over $215m annualized revenue This week, Singapore-based global digital banking group Tyme announced their annual revenue run rate... Read More
Successful business outcomes now has the retailer exploring Nutanix for deeper customer insights and improved retail experiences. SINGAPORE, Jan 2024 - Nutanix (NASDAQ: NTNX), a leader in hybrid multicloud computing,... Read More
Predictive, news-driven solution combines business intelligence from Factiva with cutting-edge AI from Oliver Wyman to enhance corporate risk assessment ASIA PACIFIC, January 10, 2024 – Dow Jones today announced... Read More
Last December, Motorola Solutions acquired IPVideo, the creator of the HALO Smart Sensor, an all-in-one intelligent sensor that detects real-time health and safety threats. The company is based in Bay... Read More
Available now in Singapore, the CRM partnership supercharges B2B lead generation SINGAPORE - 11 January 2024 - HubSpot and TikTok today announced a partnership to make community-based customer... Read More