In the channel ecosystem, partner and partner alliances can come in many shapes and sizes. For IT infrastructure provider, Kyndryl, hyperscalers are alliances that are formed to provide cloud computing services, or technology at an enormous scale to support customer transformation.
Gina Wong, Head of Global Alliances for Kyndryl Strategic Markets, said, “Globally, we have committed to innovating and co-creating with the hyperscalers that matter most to our customers across all technology stacks as we work to design, build, manage and modernize our customers’ vital systems.”
Gina explained that with cloud growing rapidly across the ASEAN region, some of the partnerships Kyndryl has formed with players like Amazon Web Services (AWS), Microsoft, and Google Cloud have allowed it to provide enterprise-level services to support mainframe modernization solutions for its customers from the healthcare, banking, transportation and retail industries.
“For example, in Singapore, we worked with AWS to support BreadTalk Group to upgrade its IT architecture in an era of intense change, where the food and beverages sector is gearing up for transformation to meet new and evolving digital and sustainability ambitions. Another customer that we have also supported across the region with their cloud modernization journey includes Bank of Ayudhya (Krungsri) in Thailand.”
“We are an ally for our customers who are looking to build the right technology stacks and IT infrastructures.”
Essentially, Gina believes that her organization has helped these customers to take initial steps towards transitioning their mission-critical systems to a modern and flexible cloud environment.
Tailored to Hyperscale
Kyndryl has designed a tailored approach to engage with their alliance partners and aligned its services and capabilities with the specific needs of its clients and partners.
“We collaborate with hyperscalers to tap into their cloud infrastructure, tools, and services, granting us access to leading-edge technologies and specialized expertise. This partnership not only benefits us by enhancing our capabilities to serve customers better but also empower our clients. They can work alongside us to evaluate and utilize the precise technology required for modernizing their services.”
The company’s approach to integrating its services with partners’ products as well as provide consultancy, empowers their customers to fully explore the capabilities of the products, services, or platforms, resulting in a better return on investment for them.
“We are an ally for our customers who are looking to build the right technology stacks and IT infrastructures. Since becoming an independent company, Kyndryl has hundreds of cloud deals with customers because of our strategic global alliances with Microsoft, Google Cloud and Amazon Web Services (AWS).” According to Gina also, Kyndryl has surpassed 37,000 hyperscaler certifications globally, further strengthening its cloud-related customer support competencies.
“We strongly believe that the integration and partnership with hyperscalers allows us to tap into current ecosystem dynamics and become an integral part of it. With our Kyndryl Consult approach, we bring a technology-informed point of view by helping our customers navigate a vast array of options and make the most of it.”
One example of this playing out, would be with the strategic global alliance it signed with Palo Alto Networks last October, which aims to help customers with creating enterprise-grade services and solutions around the convergence of network and security, and to mitigate cyber threats while remaining compliant to regulations.
Besides consistent security, a crucial business outcome is enhanced user experience for customers everywhere across industries like services, manufacturing, energy, healthcare, and retail.
Besides having enabled enterprises to digitally transform securely while reaping benefits of unifying disparate security solutions onto a single best-of-breed platform, the two companies together with network equipment vendor Nokia, had established an innovation lab earlier this year, to better support their joint enterprise customers