Mobile credentials and AI emerge as key themes in 2025 report. As organizations navigate an increasingly complex threat landscape, security leaders are making strategic shifts toward unified platforms and... Read More

A survey about self storage trends in this region reveals overall growth and resiliency. The Self Storage Association Asia (SSAA)-JLL Annual Survey Report 2024 highlights a growing trend among... Read More

Everyone has an idea on what “good CX” means. But how will you impress customers when almost anyone can access greater innovation than ever before? In our concluding piece... Read More

With so much AI news forthcoming every day, where does one start? What should an authoritative publication about CX distill from the various AI developments happening around the world,... Read More

IT operations is serious business that ensures organizations are able to operate to achieve goals like reliable CX, while security operations have to ‘guarantee’ businesses that use tech for this,... Read More

A stocktake of the global progress towards The Sustainable Development Goals (SDG) is hardly optimistic. With 2030 almost in sight, only a mere 15 percent of measurable targets set under... Read More